Careers at Flagstone
At Flagstone, we are ‘doers’ and we own our own success. We change what we don’t like, celebrate what we do and most importantly - we do it together.
Our Values are the bedrock of our continued success and drive our culture.
Discover more about who we are and our culture.
Our values
We're proactive and confident
We're aspirational yet authentic
We're empathetic.
Mental health and well-being
Health & Fitness
- Healthcare
- Optical and dental
- EAP service
- 24/7 GP access
- Annual subscription to FIIT
- Cycle Scheme
- Discounted gym membership
Well-being and community
- Quarterly wellness days
- Giving Back CSR days
- 25 days’ holiday and some extra for Christmas
- Monthly peer to peer awards
- Flexible bank holidays
- Around the World in 90 days
- Annual learning bursary of £1k
- Time off for study and training
- Mental Health First Aiders
Financial peace of mind
- Competitive salary
- Share scheme
- Contributory Pension scheme
- Income protection
- Life insurance
- Season ticket loan
- Payroll linked savings through Level
- Attractive family friendly packages
Celebrating our differences, together
We celebrate diversity. Through sharing our unique backgrounds and experiences, we work smarter, more innovatively, and make better decisions, together.
We’re wholeheartedly committed to nurturing an inclusive workplace which values and encourages everyone to bring their authentic selves to work each day.
Currently:
- Our team comprises over 20 nationalities
- Over 30% of our colleagues are people of different diversities
- Over 30% of our colleagues identify as female
- 25% of our Senior Leadership team identify as female
- Our 2020/21 gender pay gap sits at 5.4%, a 10% improvement from 2019/20
Although we're proud of the changes we've implemented, we are committed to surpassing expectations and to being better. We’ve put frameworks in place to ensure our team are educated on DEI. We proactively take steps to champion the hiring of candidates from underrepresented communities, from how and where we advertise our roles, through to the ambitious targets we hold ourselves accountable to.
Interested in joining us? Current vacancies
The Sales team has a wide range of responsibilities to support the business by managing relationships with our partners, driving new business opportunities, and providing support to advisors and clients that are interested in the Flagstone platform. The Accounts Relationships Manager role is responsible for the forming, nurturing, and developing some of our key accounts. You will spend your time liaising with stakeholders to provide solutions and imbed our brand, meet with advisor groups to support the understanding of our proposition, and build trusted partnerships with advisors. You will also be sourcing new conversations with potential accounts and move these through to the onboarding stage. Your activity will contribute directly to the company’s growth by cementing our connections with key stakeholders, improving brand awareness, and supporting the generation of referrals.
The Sales team has a wide range of responsibilities to support the business by managing relationships with our partners, driving new business opportunities, and providing support to advisors and clients that are interested in the Flagstone platform. The Business Development Manager role is responsible for the Sales development of their own pipeline, nurturing relationships and building trusted partnerships with clients and advisors. Your activity will contribute directly to the company’s growth so we encourage your thoughts on what we can do better and how we can drive the client experience forward.
Does the innovation and keeping up the pace of change across the business drive you? Are you a builder and love the challenge of rethinking how to manage risk and controls? Flagstone is looking to add a Business Risk and Control Analyst to our growing team. You will be responsible for working with the Head of Business Risk and Control to implement the Flagstone Risk Management Framework (RMF) for the UK Business and beyond to drive sustainable stable growth.
We are seeking a Chief Growth Officer (CGO) to help us on the next phase of our journey to becoming London’s next tech unicorn. We have big plans over the next few years, and we need someone with proven experience to stand at the helm and steer our growth strategy, taking overall accountability for accelerating growth for the business, penetrating new segments of the market and helping shape the product and proposition accordingly.
We are a Microsoft shop at our core with Azure as our cloud hosting platform, dotnet underlying our application, and Microsoft E5 to enhance our SOE. We prefer PaaS offerings and use IaaS as a last resort.
Our process maturity is high, allowing rapid decisions and thus we can reliably deliver changes. Changes are pipelined with health checks to ensure that we detect issues early and embrace failing fast to ensure a high level of quality.
This is a hands-on role working with various types of IT Engineers to deliver a robust, scalable, and secure platform for our clients. CloudOps Engineers also help to improve the processes and practices associated with the automation and delivery of cloud infrastructure and services.
Reporting to the Head of Compliance, the Senior Compliance Manager will support the evolution of Flagstone Group LTD Compliance as a strong risk management function and drive a culture where all activities and duties are carried out in full compliance with regulatory requirements, Flagstone’s Code of Conduct and Risk Management Framework.
This is an exciting opportunity to take ownership of building and maintaining systems that collect, manage and convert raw data into useable and reliable information. Reporting into our Head of Data, your goal will be to make data accessible to the whole organisation so that it can be used to inform decision making and optimise performance. You will work closely with a team of Data Analysts to provide accurate and consistent data that will be used to derive actionable insights.
Reporting to the Head of Compliance, the Data Protection Officer & Compliance Manager will ensure Flagstone processes the personal data of our colleagues, customers, providers, and any other individual in compliance with the applicable UK and Jersey data protections rules. You will also provide Compliance oversight, advice, and guidance to the business in relation to Flagstone’s regulatory requirements as an Authorised Payment Institution. You will work collaboratively with colleagues in other areas of the organisation ensuring that data protection and regulatory compliance requirements are integrated into policies, standards and procedures.
The core language is C# and front end is React and our platform is entirely in the cloud on Azure where we use a variety of PaaS type services including Web Apps, Functions, Azure SQL, Cosmos, Azure Service Bus, AppInsights, APIM etc.
Our process maturity is high, decisions rapid and we can reliably deliver changes from specification to our live environment within hours via our fully automated CI/CD pipeline. This Agile Release Train, coupled with our technical onboarding process means that new team members can have their first change deployed to our live platform within days of joining, thus having an immediate impact.
We believe in cross-skilling and a collaborative learning culture. The first day in every sprint is dedicated to your learning – use the time to develop your technical or soft skills, #ForgeANewWay is part of our culture so #FailFastSucceedFaster is all part and parcel of the Flagstone experience. Our current goals are to work together to support and enable both the business teams and the development team to deliver a high quality, resilient product to our clients.
Technology plays a critical role at Flagstone. The IT Support Analyst provides desktop support activities across the business, ensuring that our computer systems are kept running smoothly, so that our colleagues can do their jobs effectively. This role will ensure that new colleagues are on-boarded efficiently, and that leavers are deprovisioned in a timely fashion, helping to maintain security.
The Onboarding team has a wide range of responsibilities including client onboarding, periodic reviews, ongoing client management and technical assistance. The Onboarding team manage the overall client experience, the day-to-day onboarding of the Flagstone's new clients, and are responsible for ensuring compliance with the firm's internal procedures and policies in respect of Anti- Money Laundering. Your days are guaranteed to be varied and we encourage you to voice your ideas with ways in which we can improve our service.
The Payments, Settlements and Reconciliations (PSR) team has a wide range of responsibilities including the processing of Instructions and Payments, Settlements and Reconciliations & exception management.
The PSR team manage all movements of funds between Flagstone, our clients, and our financial partners in a timely manner ensuring we meet our payment processing cut-offs and provide our customers with an excellent service.
All PSR members have a duty to ensure our Anti-Money Laundering guidelines are adhered to in line with our safeguarding policy & procedures.
The roles within PSR are varied and we will encourage you to think about how to improve our service and will always welcome and support your ideas.
As a Team leader focusing on Flagstone reconciliations & exception management, your responsibilities will include (but not limited to):
The Salesforce Administrator works as part of the CRM team, reporting into the CRM Salesforce Manager. The purpose of the role is to continually improve and enhance our Salesforce platform, working with stakeholders across the business to gather requirements and feedback to ensure that Flagstone uses the platform to its fullest potential, and it contributes towards delivering against its business goals.
We are looking for a Security Engineer to help us form a new security focused team at Flagstone. We are a Microsoft house (from endpoints, email all the way to our platform that our customers use every day), looking for someone to work alongside the CloudOps Team who is comfortable with the vast array of Microsoft Managed Security and Infrastructure solutions, to help us improve and deliver on the promise of providing security, availability and integrity to our clients who trust us with their transactions, data, and availability.
We are a Microsoft shop so our core language is C# and our platform is entirely in the cloud on Azure where we use a variety of PaaS type services including Web Apps, Functions, Azure SQL, Cosmos, Azure Service Bus, AppInsights, APIM etc.
This is an exciting opportunity to be a Data Engineering expert and really drive forward our data architecture and infrastructure to be best in class. Reporting into our Head of Data, and working closely with a team of Data Engineers and Analysts, your goal will be to make data accessible to the whole organisation so that it can be used to inform decision making and optimise performance.
The Transformation and Change team are a small team who deliver with big impact. The team work closely with all business areas to inform and introduce change, ensuring that outcomes are successful for Flagstone’s clients, partners and business teams. The team are now looking to expand as we prepare for Flagstone’s next phase of growth, and there is an exciting opportunity for someone to join the team as a Project Manager.
The Transformation and Change team are a small team who deliver with big impact. The team work closely with all business areas to inform and introduce change, ensuring that outcomes are successful for Flagstone’s clients, partners and business teams. The team are now looking to expand as we prepare for Flagstone’s next phase of growth, and there is an exciting opportunity for someone to join the team as a Project Manager.
What our team say about working at Flagstone
Kieran Fox
Kieran Fox
Our hiring process
1. Online application is reviewed by our Talent Acquisition team
2. Shortlisted candidates are invited to a 1st stage phone interview with Talent Acquisition Partner/one of our Culture champions which is made up of a panel of cross-functional peers
3. Face to face interview with the Hiring Manager and/or peers to assess values fit and your experience and skill-level
4. In-depth skills interview with the Hiring Manager, peers and key stakeholder(s). This could include a technical exercise or a task
5. Final face to face interview with the Hiring Manager and Senior Leadership Team where necessary, as a final review
The interview process is for you to gauge suitability and fit, as much as it is for us to meet you. We encourage you to be inquisitive and ask questions throughout your hiring process, so you build a holistic view of who we are and why you should join us. Check out our list of vacancies above.