Careers at Flagstone

At Flagstone, we are ‘doers’ and we own our own success. We change what we don’t like, celebrate what we do and most importantly - we do it together.

Our Values are the bedrock of our continued success and drive our culture.

Discover more about who we are and our culture.

Our values

Forge a new way

We're proactive and confident

Surpass expectations

We're aspirational yet authentic

Community counts

We're empathetic.

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Mental health and well-being

Your well-being and mental health is important to us. As a team, we promote having open and honest discussions around our mental health and wellbeing. We encourage and actively promote normalising the conversation around mental health and recognise our duty to contribute positively to your wellbeing. Talking about why it’s important is a great start, but our actions, we hope, show we truly care...
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Health & Fitness

  • Healthcare
  • Optical and dental
  • EAP service
  • 24/7 GP access
  • Annual subscription to FIIT
  • Cycle Scheme
  • Discounted gym membership
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Well-being and community

  • Quarterly wellness days
  • Giving Back CSR days
  • 25 days’ holiday and some extra for Christmas
  • Monthly peer to peer awards
  • Flexible bank holidays
  • Around the World in 90 days
  • Annual learning bursary of £1k
  • Time off for study and training
  • Mental Health First Aiders
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Financial peace of mind

  • Competitive salary
  • Share scheme
  • Contributory Pension scheme
  • Income protection
  • Life insurance
  • Season ticket loan
  • Payroll linked savings through Level
  • Attractive family friendly packages

Celebrating our differences, together

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We celebrate diversity. Through sharing our unique backgrounds and experiences, we work smarter, more innovatively, and make better decisions, together.

We’re wholeheartedly committed to nurturing an inclusive workplace which values and encourages everyone to bring their authentic selves to work each day.

Currently:

  • Our team comprises over 20 nationalities
  • Over 30% of our colleagues are people of different diversities
  • Over 30% of our colleagues identify as female
  • 25% of our Senior Leadership team identify as female
  • Our 2020/21 gender pay gap sits at 5.4%, a 10% improvement from 2019/20

Although we're proud of the changes we've implemented, we are committed to surpassing expectations and to being better. We’ve put frameworks in place to ensure our team are educated on DEI. We proactively take steps to champion the hiring of candidates from underrepresented communities, from how and where we advertise our roles, through to the ambitious targets we hold ourselves accountable to.

Our benefits
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Interested in joining us? Current vacancies

Back End Developer

We are a Microsoft shop so our core language is C# and our platform is entirely in the cloud on Azure where we use a variety of PaaS type services including Web Apps, Functions, Azure SQL, Cosmos, Azure Service Bus, AppInsights, APIM etc.

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Chief Growth Officer

We are seeking a Chief Growth Officer (CGO) to help us on the next phase of our journey to becoming London’s next tech unicorn. We have big plans over the next few years, and we need someone with proven experience to stand at the helm and steer our growth strategy, taking overall accountability for accelerating growth for the business, penetrating new segments of the market and helping shape the product and proposition accordingly.

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Client Services Executive

The Client Services team has a wide range of responsibilities including client technical assistance, platform support, complaint resolution, courtesy calls, maintaining fast and thorough resolutions to Trustpilot responses, acting as a Voice of the Customer for Flagstone, and ensuring the optimal journey and experience for our clients at all times. 

The Client Services Team is responsible for providing a friendly, professional, premium, and personalised service to our clients to enable their continuous support through fast resolutions to their queries or complaints. Your days are guaranteed to be varied and we encourage you to voice your ideas with ways in which we can improve our service. 

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Client Services Team Lead

The Client Services Team is responsible for providing a friendly, professional, premium, and personalised service to our clients to enable their continuous support through fast resolutions to their queries or complaints. Your days are guaranteed to be varied and we encourage you to voice your ideas with ways in which we can improve our service. 

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Compliance Monitoring Manager

To support the Senior Compliance Monitoring Manager in executing the Monitoring and Compliance strategies across Flagstone Group day-to-day. Ensures that our compliance frameworks are robust and operating effectively in order to be fully compliant with all statutory and regulatory obligations and acts as subject matter expert and first escalation point re. monitoring queries.  Maintains strong working relationships with internal departments and Compliance teams at Bank partners. Your responsibilities will include

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Data Engineer

This is an exciting opportunity to take ownership of building and maintaining systems that collect, manage and convert raw data into useable and reliable information. Reporting into our Head of Data, your goal will be to make data accessible to the whole organisation so that it can be used to inform decision making and optimise performance. You will work closely with a team of Data Analysts to provide accurate and consistent data that will be used to derive actionable insights.

 

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Engineering Team Lead

As a team leader, you will be responsible for a product engineering team, working closely with your product counterpart in shaping and delivering on a product roadmap. This role is part senior engineer / tech lead, part engineering manager. We aim to have small and focused teams of 4 to 5 people (including yourself), so you still have time to lead from the front. Your focus will be on driving high performance within your team through career progression and personal development, whilst leading on technical design and goal setting. 

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Operations Executive - Payments, Settlements and Reconciliations

The Payments, Settlements and Reconciliations team has a wide range of responsibilities including Instructions and Payments, Credits and Reconciliations. Your days are guaranteed to be varied and we will encourage you to think about how to improve our service and will always welcome your ideas.

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Product Manager

Reporting to the Senior Product Manager, this role will be one of the driving forces within an ambitious and energetic Product team. Helping Flagstone to reach its potential at an exciting time for the organisation, this role will be part of an outcome-based team who put customers at the centre of their decision making and are always eager to learn. Stretching across the squads and tribes that make up our organisation, the Product team are empowered to influence and steer Flagstone towards meeting its goals.

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Release Train Engineer

The Release Train Engineer (RTE) is responsible for supporting squads and their agile teams to improve the flow of Delivery. This will mainly take the form of facilitation, agile coaching and guidance, and managing and implementing releases. Promoting alignment of the teams to Flagstone’s vision, you’ll also promote autonomy but within the necessary guardrails. You will be working with another RTE and will report into the Head of Delivery. 

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Sales Support Executive

The Sales team has a wide range of responsibilities to support the business by managing relationships with our partners, driving new business opportunities, and providing support to advisors and clients that are interested in the Flagstone platform. The Sales support role is a vital element of the Sales function where you really will make an impact, not only in the work you do but the support you provide to others in the team. Your days are guaranteed to be varied and we encourage you to voice your ideas with ways in which we can improve our service.

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Senior Business Analyst

You will work closely with many business areas to understand objectives, analyse processes, systems and challenges and inform business requirements for successful change. You will have the opportunity to introduce new team processes and you will coach and mentor a small team of analysts on best practice. Reporting into our Head of Transformation and Change.

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Senior Product Manager

Reporting to the Head of Product, the Senior Product Manager will be one of the driving forces within an ambitious and energetic Product team. Helping Flagstone to reach its potential at an exciting time for the organisation, this role will be part of an outcome-based team who puts customers at the centre of their decision making and who are always eager to learn. Stretching across the squads and tribes that make up our organisation, the Product team are empowered to influence and steer Flagstone towards meeting its goals. 

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IT Security Engineer

We are looking for a Security Engineer to help us form a new security focused team at Flagstone.  We are a Microsoft house (from endpoints, email all the way to our platform that our customers use every day), looking for someone to work alongside the CloudOps Team who is comfortable with the vast array of Microsoft Managed Security and Infrastructure solutions, to help us improve and deliver on the promise of providing security, availability and integrity to our clients who trust us with their transactions, data and availability.

The successful application will help to form the growing dedicated security function at flagstone and assist with the management of a secure modern Microsoft stack with a specific focus on Microsoft cloud-based security tools and end user devices.  We are looking for a candidate who can help us build out our automation as well as controls in the same way we build and provide our services to our customers.

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What our team say about working at Flagstone

Kieran Fox

It's great working at Flagstone.

Kieran Fox

It's great working at Flagstone.

Our hiring process

1. Online application is reviewed by our Talent Acquisition team
2. Shortlisted candidates are invited to a 1st stage phone interview with Talent Acquisition Partner/one of our Culture champions which is made up of a panel of cross-functional peers
3. Face to face interview with the Hiring Manager and/or peers to assess values fit and your experience and skill-level
4. In-depth skills interview with the Hiring Manager, peers and key stakeholder(s). This could include a technical exercise or a task
5. Final face to face interview with the Hiring Manager and Senior Leadership Team where necessary, as a final review

The interview process is for you to gauge suitability and fit, as much as it is for us to meet you. We encourage you to be inquisitive and ask questions throughout your hiring process, so you build a holistic view of who we are and why you should join us. Check out our list of vacancies above.

Find out about us