WHAT IS TWO FACTOR AUTHENTIFICATION?
Two Factor Authentication (also known as ‘2FA’) is an additional layer of security applied to the account log in process to make sure that the person trying to access the account is who they say they are.
WHY IS FLAGSTONE INTRODUCING TWO FACTOR AUTHENTIFICATION?
Flagstone is dedicated to making our clients’ accounts safe and secure. New legislation has also been introduced by the Financial Conduct Authority (FCA) recently which now requires financial service providers to apply Strong Customer Authentication to fight fraud and further enhance the security of clients’ accounts.
WHAT ARE THE DIFFERENT TWO FACTOR AUTHENTIFICATION COMBINATIONS THAT I CAN USE?
When logging in to your Flagstone account you will be required to confirm your email address, your password and your PIN (if you have set this up for your account). You can choose the second layer of security which can either be:
- Confirmation of a one-time verification code we will send you by email every time you log in; or
- Inputting a one time verification code generated by using the ‘Google authenticator’ app each time you log in.
HOW DO I RESET MY TWO FACTOR AUTHENTIFICATION?
Please contact the Flagstone Client Services Team at ClientServices@FlagstoneIM.com